Shipping policy

Shipping

1 - 3 business days - order processing time. 

Please note: Deliveries may be affected by public, bank or international holidays. 

Shipping time (after order confirmation and processing) - up to 10 business days.

Since we have more than one refurbisher partner, your products may arrive from different locations and at different times. We cannot ship to PO Boxes. Please update your shipping address to a physical address when placing your order. AfterTechSoup and TelusRem approve your request and handle your order (within 3 business days), the refurbisher partner will ship (and you will receive) your mobile unit within 10 business days. TellusRem will send your shipment tracking number via email. The fulfilment email will be sent from support@tellusrem.com.

We offer worldwide carbon neutral shipping.

Shipping prices - flat fee:

Denmark - 7 €; for NGOs - 6 €

Rest of the world - either 15€ or 20€ (depending on the product)

Shipping and taxes are calculated at checkout.